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RND4210 connection problems
Help needed - and much appreciated My Readynas+ RND 4210 (v3) boots fine, but does not show up on any of my machines. The display panel shows a "no network link" error message. The cable is che...
Sandshark!
Many thanks for the quick reply and your pointing towards it being a NV+ V1.
There is a sticker that says RND4210 and v3 is printed behind it on the actual case.
After reading your comment, and given that my NAS has 4 drives, I started doubting the entire 4210 marking.
And, in very small print, I actually found a marking that suggests it is a RND4450, which in turn shows up as a NV+ v1 on the Netgear support site. Case confirmed.
(I detailed the above in case others have the same problem)
Thanks!
When booting without the disks, I get the error message "BIOS INFO: Eth Link Fail..." on the NAS panel. Guess that is pretty conclusive as well.
Assuming the ethernet port cannot be replaced, I am looking at a data recovery job.
There are a few used NV+ drives on eBay, but prices are high (and will get silly once I add shipping, VAT and customs duties for Norway), and I share your concern over the history of old devices.
Keeping my fingers crossed that Netgear has a data recovery service in Norway.
Esp001 wrote:
After reading your comment, and given that my NAS has 4 drives, I started doubting the entire 4210 marking.
And, in very small print, I actually found a marking that suggests it is a RND4450, which in turn shows up as a NV+ v1 on the Netgear support site. Case confirmed.
The diskless model is RND4000. Anything after the RND4 relates to the number and size of the disks Netgear provided. The RND4210 means that Netgear sold the NAS with two 1 TB drives. The RND4450 means that Netgear sold the NAS with four 500GB drives.
But of course folks will replace disks and expand storage over time.
Esp001 wrote:
Keeping my fingers crossed that Netgear has a data recovery service in Norway.
https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service It is expensive.
There are other data recovery services that can offload data - especially since it is likely that there is no file system corruption. If you can connect at least three of the disks to a you can mount the data volume yourself. With Windows or a Mac, you'd purchase data recovery software - for instance, R-Studio ( https://www.r-studio.com/data-recovery-software/). With Linux you can mount the array without any purchased software.
Thanks Stephen!
I can't believe my luck. Yesterday I found a brand new, unopened RND4000 cabinet on a local classified site.
Expensive, but much cheaper than data recovery and less effort than a Linux setup.
Esp001 wrote:I can't believe my luck. Yesterday I found a brand new, unopened RND4000 cabinet on a local classified site.
Expensive, but much cheaper than data recovery and less effort than a Linux setup.
Great.
Make sure it is an NV+ (v1) and not an NV+ v2. They are very different platforms. A simple way to tell is to look at the front panel. The NV+ will say ReadyNAS NV+, the NV+ v2 will say ReadyNAS NV+ v2. Other labels are confusing, so just ignore those.
Assuming it is a v1, then you should check the replacement out first, and update the firmware to 4.1.16. Use a spare disk (not in the array). Do a factory install with just that disk in place. Then update the firmware (assuming it won't be running 4.1.16). After that, power up the system with the disk in each slot, and make sure it boots successfully.
Then power down, and migrate the disks - preserving the slot order.
Thank you, Stephen! This worked!
Accessing fine on my old Mac running RAIDar 4.3.8.
Now all that remains is for my PC (running Windows 10 Pro) to access it properly (RAIDar 6.5 can see the NAS but not access it.) I guess the firewall settings are too tight (McAffee Security Center).
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