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Forum Discussion
KenTanker0us1
Dec 24, 2017Tutor
RNDP 6000 seems to be short circuiting my UPS
Hello friends, I sure hope somebody can help. And thanks very much in advance. I have a ReadyNAS Pro 6 RNDP6000. I have 6 2TB drives in it. I protect it with an APC Back-UPS XS1500. It's been wor...
StephenB
Dec 25, 2017Guru - Experienced User
What happens if you connect the NAS to the main power and power it on?
If that trips the circuit breaker, you likely have a failed PSU in the NAS.
- KenTanker0us1Dec 25, 2017Tutor
Thanks for the reply, Stephen. Yes it trips the circuit breaker. Can the PSU be replaced? Have I lost all the data on my NAS?
- StephenBDec 25, 2017Guru - Experienced User
The next step is to check into your warranty status. The hardware warranty on the Pro is 5 years for the original purchaser (not transferable). So check your purchase date, and your overall warranty status at my.netgear.com.
If you are in warranty, then Netgear will provide an RMA. If not, then the PSU is replaceable. Sandshark is probably the best resource here on how to do that.
Another option is to get a new x86 OS 6 NAS. You can mount the Pro volume as read-only in the new NAS, so you can off-load the data to backup. https://kb.netgear.com/29957/ReadyNAS-Migrating-disks-from-RAIDiator-4-2-to-ReadyNAS-OS-6-x86
KenTanker0us1 wrote:
Have I lost all the data on my NAS?
Hopefully not, but it's hard to say - I think it depends on whether the PSU failure resulted in a power surge in the NAS chassis. If that happened, then the system board and the hard drives might have been damaged.
- KenTanker0us1Dec 26, 2017Tutor
Stephen, thanks again for your input, much appreciated.
I'm pretty sure it's out of warranty, I've had it for quite a while.
I will look into the links you sent, but I'm really not feeling lucky with this, not sure how to go forward.
Probably I'll have to look at replacing the entire unit.
It just seems a shame that a PSU failure could destroy everything.
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