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Forum Discussion
RNDP 6000 seems to be short circuiting my UPS
Hello friends, I sure hope somebody can help. And thanks very much in advance. I have a ReadyNAS Pro 6 RNDP6000. I have 6 2TB drives in it. I protect it with an APC Back-UPS XS1500. It's been wor...
Thanks for the reply, Stephen. Yes it trips the circuit breaker. Can the PSU be replaced? Have I lost all the data on my NAS?
The next step is to check into your warranty status. The hardware warranty on the Pro is 5 years for the original purchaser (not transferable). So check your purchase date, and your overall warranty status at my.netgear.com.
If you are in warranty, then Netgear will provide an RMA. If not, then the PSU is replaceable. Sandshark is probably the best resource here on how to do that.
Another option is to get a new x86 OS 6 NAS. You can mount the Pro volume as read-only in the new NAS, so you can off-load the data to backup. https://kb.netgear.com/29957/ReadyNAS-Migrating-disks-from-RAIDiator-4-2-to-ReadyNAS-OS-6-x86
KenTanker0us1 wrote:
Have I lost all the data on my NAS?
Hopefully not, but it's hard to say - I think it depends on whether the PSU failure resulted in a power surge in the NAS chassis. If that happened, then the system board and the hard drives might have been damaged.
Stephen, thanks again for your input, much appreciated.
I'm pretty sure it's out of warranty, I've had it for quite a while.
I will look into the links you sent, but I'm really not feeling lucky with this, not sure how to go forward.
Probably I'll have to look at replacing the entire unit.
It just seems a shame that a PSU failure could destroy everything.
A short that can draw that large a current is not a typical failure mechanism, but I can think of only one other thing that would do it unless the unit has been mishandled badly (like dropped) in a way that could short something to chassis. That would be the switch, and even it is unlikely to fail that way without mishandling. So, the power supply sounds like the most likely candidate.
If you find you are not in warranty, you can use a standard ATX power supply external to the NAS to see if that will fix it. If you have a spare ATX supply lying around or can "borrow" one from a computer, it can save buying the supply you need for the NAS only to find that's not the problem. The supply is pretyy cheap, though ($50 range) and you have to add a short ($5 or so) ATX extender cable. Definately worth doing if you aren't put off by the thought of opening the NAS.
Wow. I must say this is one of the most helpful forums I have ever visited. Thanks very much for the good information, sandshark.
No mishandling of this unit, I can assure you. The PSU has been removed (an interesting exercise, to be sure) and I'll be purchasing an ATX PSU (and extender cable) to see if I can rescue my data. If I can, I'll probably turn it into a backup machine or something. It's time for a new unit, I think. Any suggestions? And thank you so much for the good advice.
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