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Forum Discussion
RNDP6000 booting ... and the it stucks on boot
While the RNDP6000 working, suddenly, the device was no longer reachable via Network. On the device itself, the display was dark, and Button for shutting down, was out of response. So, I had to shut ...
AND:
if I remove all HDDisks, I can access the NAS via telnet on the 192.168.168.168 networkaddress
if I try telnet with HDD loaded, telnet ist neither possible on 192.168.168.168 nor on the "normal - local-IP-Address (10.100.xxx.xxx)
Do you have a scratch disk (not part of the array, and one you are willing to re-format)?
If so, try doing a fresh install with just that disk installed. If it works (my guess is that it will), then the problem is definitely with the disks.
If you have a windows PC, then try testing each disk with vendor tools (seatools for seagate, lifeguard for western digital).
Note you should label them by slot, so you can properly restore them later on.
No, I have no scratch-Disk (at the moment). in the tech mode the Device is via IP reachable. How can I copy the files vial telnet to my local computer (Mac)?
Or, how to mount a Mac-Drive and copy the data.
One possibility is that one of the drives has failed, and that is interfering with the boot. So maybe try
- power down, remove disk 1, power-up
- power down, replace disk 1, remove disk 2, power-up
- ...
and see if the NAS will boot with one of the drives missing. Just be careful to make sure that the NAS is powered down when you insert/remove disks for this.
Cajodo wrote:
No, I have no scratch-Disk (at the moment). in the tech mode the Device is via IP reachable. How can I copy the files vial telnet to my local computer (Mac)?
It might be possible to mount the data volume manually, and then start up SMB. But there is something clearly wrong, and you don't want to do damage.
Do you have reasonable linux experience? If not, Netgear paid support is one option - you could ask for "per-incident" support.
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