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oldmanpops's avatar
oldmanpops
Aspirant
Apr 11, 2024

RNDP600U

I am chasing down some issues with two of three RNDP600U units I upgraded to 6.10.10 from 4.x that were all working fine at 6.x.95 and then suddenly became bricks when they upgrade 6.10.10 and rebooted.

I was wondering if anyone could help me try to get these units to running again.

All three units were purchased in 2014 and ran just fine until about a month ago, when one by one the power supplies all failed.

After chasing down power supplies, I got them all running again.

I read online in this forum, that they could be upgraded to OS 6.x and they would support bigger drives and better features, similar to my 316 unit. I backed up all my data on each unit one by one, pre-upgrade and then performed the updates.

All three units came up, upgraded fine and installed new volumes. A few hours later, they all warned of a critical OS update to 6.10.10, so I let them update. Afterwards, they ran fine until the next reboot and crashed to a ReadyNas screen on the front cover, with the green backup button light on.

I read in some posts here that this may be an issue with a missing or corrupt VPD file.
I have spent hours trying to get the units to show me the boot menu, using the reset button, with no success.

I did configure all of the units to allow access ssh access, prior to this issue, but RAIDar does not show the units running on the network.

The one unit that upgraded fine and is still working, has 4x12tb drives with all of my photos and videos of a lifetime. I am concerned that I'll loose that unit the same way.

The two units that won't boot were wiped clean by the upgrade and I am hoping to simply to bring them back online reliably again.

I am experienced with Linux, but I was unable to find and mount the partition where the VPD file is stored on the working unit, to back it up as a precaution, despite following posted instruction in this forum. I could use some guidance on how to back up the VPD file on the working unit and additional assistance on getting the other two a new VPD file and working again.


Any help would be much appreciated.

Sincerely,
      Pops

16 Replies

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    • oldmanpops's avatar
      oldmanpops
      Aspirant

      I've seen that post on how to backup the VPD and it did not gain me access to the VPD file for backing up on a 316 unit or RNDP600U unit.

      All of my units have 2 or 4gb of ram, so that's not my issue and they had the 2 or more gigs prior to the upgrade.

      I think this VPD issue occurs on units that reuse the existing pre OS6 disks. This is the only thing different about the one unit that worked successfully. It unit received 4 brand new 12tb drives.The two that failed were using the existing 3 or 4tb drives, used with OS 4, pre-upgrade. I upgraded them using one new 4tb drive and after the upgrade, put the sic discs back in and let it reformat and reinstall either factory OS6. Both were stable until the upgrade to 6.10.10. A single reboot after that bricks them.

      Thanks, but this doesn't get me any closer to a solution.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        oldmanpops wrote:

        I've seen that post on how to backup the VPD and it did not gain me access to the VPD file for backing up on a 316 unit or RNDP600U unit.


        It won't work on an RN316, since that is not a legacy NAS.

         

        But it should work on tne RNDP600U.  Where did you get stuck when you went through the steps?

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