NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Sjaak_B
Apr 14, 2021Aspirant
RNDU2000
My question:
I need some support for my broken Netgear ReadyNAS RNDU2000.
We used this product for years seamless. Now it is broken. The blue power-led is oké. But no network leds and no disk leds. A few times green act blinks, further nothing happens.
I am pretty Shure the data is on the mirrored disks and fine. How can I preserve the data or move it safely to a new Netgear NAS.
And is it possible an idea to place these disk into an other Netgear ReadyNAS RNDU2000 ) (I can borrow one from a friend)
(same type of hardware probably small different version) ??
I Hope desperate to hear soon some instructions from your site.
Thanks in advanced,
Sjaak
6 Replies
Replies have been turned off for this discussion
- StephenBGuru - Experienced User
Do you know whether either your NAS or your friend's was converted to run OS 6?
It is possible to migrate your disks to his NAS so you can extract data. Assuming both NAS are on the same OS (either 4.2 or 6), then you'd
- make sure his firmware is either the same are newer than yours. The final 4.2 firmware was 4.2.31, OS 6 is 6.10.4.
- power down his NAS and remove the disks. Label them by slot as you remove them.
- Similarly remove your disks, and label by slot.
- put your disks into the correct slots of his NAS, and power up.
- SandsharkSensei
I suggest you just try his power suipply with your unit first. The symptoms you list could be the supply. If that's all it is, it's easy to replace.
If that doesn't do it, in case your friend is concerned: Other than any OS update you do, none of the NAS configuration is saved in the flash memory, so putting your drives in his unit (switching with power off) will in no way affect his volume or settings.
- Sjaak_BAspirant
- make sure his firmware is either the same are newer than yours. The final 4.2 firmware was 4.2.31, OS 6 is 6.10.4.
- power down his NAS and remove the disks. Label them by slot as you remove them.
- Similarly remove your disks, and label by slot.
- put your disks into the correct slots of his NAS, and power up.
This was I good suggestions, wich have followd up! The firmware was equal 4.2.31
So the swap over was smoot.
Thanks for the good advise!
Cheers
Sjaak
- StephenBGuru - Experienced User
I'm glad we were able to help (and that your data is intact :smileyhappy:)
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!