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Solved
Seagate 2TB IronWolf on RNDP200U ReadyNAS Ultra 2+
The worst. customer. support. in. the. solar. system.
You should be able to access the NAS normally over your network.
It is possible to power down, remove the disk and connect the disk up to a PC and mount the volume, but that process does involve some steps (e.g. a handful of commands on the Linux shell, or using 3rd party software on Windows) and is really something that you should only consider doing if the chassis has died, you're not getting a new x86 ReadyNAS to move the disk to and there are some files missing from your backup.
When you hot-add (add while the NAS is on) the new drive it will automatically be wiped and a resync will occur to sync it to the existing disk.
Are you referring to a support case?
If you could message me the case number and why you feel that way about your experience I can review it for you.
Thank you, but I'm not about to pay $90 for customer support. A company as big as Netgear should supply basic customer support and design its products to be more user friendly to non-technical customers. I'm not dumb. I just don't build computers or code. The thing that is frustrating is when a tech company doesn't bother to test its UX and UI with non technical humans.
Why in the world would there be no indication of what level RAID was running in the NAS I have? I installed the drives many years ago. I don't remember if it was RAID 0 OR 1. Would it be so hard to have a panel of spec information pop up in the user interface somewhere?
I shouldn't have to get into operating system code to answer that simple question.
Netgear should join the movement to create the human-centric new world. Not force machine-head.
Nothing personal mgdm. Thanks for your interest.
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