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Seagate 2TB IronWolf on RNDP200U ReadyNAS Ultra 2+
The worst. customer. support. in. the. solar. system.
You should be able to access the NAS normally over your network.
It is possible to power down, remove the disk and connect the disk up to a PC and mount the volume, but that process does involve some steps (e.g. a handful of commands on the Linux shell, or using 3rd party software on Windows) and is really something that you should only consider doing if the chassis has died, you're not getting a new x86 ReadyNAS to move the disk to and there are some files missing from your backup.
When you hot-add (add while the NAS is on) the new drive it will automatically be wiped and a resync will occur to sync it to the existing disk.
By the way, I do appreciate your help.
I have to point out parenthetically, to answer your (rhetorical?) question as challenge of
Name a tech company that provides free lifetime support on consumer grade products.
A: The largest tech company on Earth; you may have heard of it.. Apple ...provides free lifetime support on consumer grade products. I'm not saying they repair/replace them for free forever. I'm saying that in my twenty year experience with owning their products, a live human employed by Apple will help you solve issues with any Apple device. They are not perfect, but they know what's up concerning UX.
I hope to someday have usage of my ReadyNas someday before I have Alzheimer's. Still working on solving it.
Sincerely, thank you for your help.
(I post the following in case its helpful to someone else in the same situation: one failed drive [of a pair] in a ReadyNas that was running the drives in Raid 1 level redundancy)
An update:
I was able, by replacing the failed drive with a new Seagate Ironwolf 2tb, get the system towards operational. As I write this, the chassis has shown up in the "admin window" or whatever it's called
(accessed by entering
https://nas-ip-address/admin
into an internet browser's url window and then logging in with your NetGear user name and password)
...and now the system has on its own started "syncing" the new drive by copying the data from the old surviving drive. I don't yet know if the system will be operational when it finishes syncing, but it seems like it should, since both drives now show up in the Raidar app as mounted.
Here's what the windows look like:
Bon chance!
FWIW, on your NAS model the web ui is called "Frontview". It has different names on some platforms (for instance "Dashboard" on the v2 platforms). So I usually call it the "admin web ui".
It looks to me like all is well from your screen shots. You might look at the data with File Explorer (Windows) or Finder (Mac), just to confirm that it is present.
It looks like it was probably that bad drive pulling down the +12V, or the warnings would have continued during the re-sync. So it should be smooth sailing. You can access the volume duing the re-sync to verify everythng is intact, but it will be a bit sluggish.
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