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Forum Discussion

ScottChapman's avatar
ScottChapman
Apprentice
Mar 18, 2014

selling unit, how do I "unregister" device?

I am selling a unit to someone, and (obviously) they want to be able to register it.

The device still shows up on my list of registered products, and I don't see anyway to remove it.

6 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User
    ScottChapman wrote:
    Right. Does that mean they won't provide him with support?
    Correct.
  • OK, then for my second question. How do I remove it from my list of registered products?
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Not sure, as I haven't done it. But I think you could submit a support ticket saying you'd sold it.
  • And hmmm... Maybe he was thinking about ReadyReplicate/ReadyRemote registration?

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