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Forum Discussion
Server Crash - unrecoverable (RN3138)
Hi All, my ReadyNas does not boot anymore. Only the power LED is lit all others are off. The Network LED flashes when I plug in the ethernet cable. I cannot enter the boot menu anymore (Yes I know...
Hello,
thank you for taking care of my post and the quick reply.
Have you tried changing power cables?
Yes when exchanging the 2nd server I exchanged the cables as well.
Have you tried connecting the NAS power directly into a power outlet bypassing the UPS?
No, but since I had the issue with two independent (one brand new) UPS I don't think it is an issue with the UPS. But I can try next time.
Is the serial number of your unit in the range covered by the Service Note for RN3130, RN3138, WC7500, and WC7600v2
No it is a different serial number starting with 4HMB7BEWxxxx
Please open a new case (if you haven't already) for the unit you currently have and PM me the case number. Thanks.
I don't know yet whether I want to exchange the server again. I'm considering either upgrading to another model or even another brand. I really love the system when it is running and I would like to avoid to switch to something else but as you can imagine my confidence is near zero now.
Q: What would be the next (better) model instead of the RN3138? Must be rackbased and should have 4 trays.
Thank you very much
el Loco
Actually I found various articles about the RN3138 (and other models) that NetGear is considering to replace. The root cause is the Intel Atom chip with the symptom that the server will not boot anymore after a while (see here for example). So to me this seems to apply in my case.
Q: Is it possible to order/exchange the RN3138 with another processor?
Thank you
el Loco
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