NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
pdabrowski
Aug 18, 2016Aspirant
share connect to windows - error
Hi I have problem on Windows with this NAS. I have created a network share - public access and user account (login and password). Maps in windows account first user(given a login and password), the...
- Aug 19, 2016
You have to use the same credentials for both X and Y, otherwise Windows will give you an error. That is a windows restriction.
I am thinking that when you restart, X is being mounted first without credentials- so Windows will use its logon/password. Then Y won't mount.
Try changing X to use the hostname, and use the IP address for Y. See if that works differently,
StephenB
Aug 18, 2016Guru - Experienced User
Well, the error happens because for some reason Windows has another session open to the NAS.
If you can't figure out what that is, then perhaps try changing the mapped drive to link to the IP address instead of the hostname (or vice-versa).
BrianL2
Aug 18, 2016NETGEAR Employee Retired
Hi pdabrowski,
Welcome to the community!
This is normal with SMB. If you're computer is already logged in as guest (public) to the ReadyNAS, you can no longer access a secured share with another user credential. If you want to clear the existing or current login session to login your user, execute this (net use * /delete) command without the parenthesis in command prompt .
Hope this helps!
Kind regards,
BrianL
NETGEAR Community Team
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!