NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

tdaters's avatar
tdaters
Aspirant
May 18, 2017

Shares removed by Ransomeware

We recently were attacked by ransomeware.

it removed the shares from the readynas, but the directories and files are intact when you browse the ready nas from explorer or map a directory on the nas.

When I try to add the old share name back on the nas i get the message that it already exists.

is there a way to get the old share listings back?

thanks

tim

 

3 Replies

Replies have been turned off for this discussion
  • Then it didn't really remove the shares.  So please be more specific on where you cannot see them that makes you think they were removed.

    • tdaters's avatar
      tdaters
      Aspirant

      The shares would not show up in the share listing on the admin page. Snapshots would not work nor replicate. I fixed it by using restore system from an earlier date.

      all working now

      • Sandshark's avatar
        Sandshark
        Sensei

        Was that through the local UI or ReadyCloud that they didn't show up?  Or both?  I wonder if the ransomeware got to it via UPNP?  I never thought of that as a possible access point before, but I suppose it could be.

         

        Good to know you found a solution, and thanks for sharing.  I hope to never be in your shoes, but now I have some amunition if I do end up there.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More