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Forum Discussion
Solved
SHOULD I PULL THE POWER LEAD OUT ON MY NAS?
Before you ask, I have a full suite of screen captures (and a video) answering all the usual "you haven't told me what firmware version you are using, what is the model number and so on and so on". I...
NO FURTHER ACTION REQUIRED THANKYOU.
On instruction from level 2 Nergear support for the NV104 ("Study-nas") I took the power lead out and replaced it when (ironically!!!!) that NAS would not shutdown. This fixed that problem.
Therefore I took a risk with NAS inquestion (Nv+V2 / NAS-Backup) and took the power lead out. When I reinserted it the Nv+V2 started quickly and I have now completled a successfull backup to it as usual.
I appreciate the willingness of everyone to offer their suggestions.
One other comment is this latest netgear support person everturned previous NG advice. I was now advised to use the on off button on the computer to turn the NAS's off and not the physical button on the front of the NAS case (which apparently has its own little driver which can fail).
David20PT1 wrote:4. I cannot close the device by pressing its "ON/OFF" button on the front of the unit. (Nothing changes when I press this button, and its IP address that is continuously displayed on the front display doesn't change.
can u press the on/off button 2 or 3 times in quick succession?first press is to wake up the nas from power saving mode and 2 more quick presses procedure is to turn the nas off.
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