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Forum Discussion
ELBaudoin
Dec 03, 2015Initiate
Slow performance after upgrade my ReadyNAS 314 to 6.4.1
I am experiencing serious performance issues after upgarde to 6.4.1, relating to opening files from the server. I don't know what to do. Can somebody help me?
- Dec 03, 2015
Please let us know your case number if you have a support case.
Were you updating from 6.4.0 or an older release?
Can you send in your logs (see the Sending Logs link in my sig)?Edit: Are any of you using the anti-virus service? If so, on 6.4.1 does performance return to normal if you disable the anti-virus service?
mdgm-ntgr
Dec 03, 2015NETGEAR Employee Retired
Please let us know your case number if you have a support case.
Were you updating from 6.4.0 or an older release?
Can you send in your logs (see the Sending Logs link in my sig)?
Edit: Are any of you using the anti-virus service? If so, on 6.4.1 does performance return to normal if you disable the anti-virus service?
ELBaudoin
Dec 03, 2015Initiate
Hi mdgm,
I was using the anti virus service. And yes, when I turn it off it goes back to normal! So it seems that is the issue for me. What should I do now? Will there come a fix where I can enable the virus scanner again without issues?
- mdgm-ntgrDec 03, 2015NETGEAR Employee Retired
We will look into this problem.
Btw are you using a torrent app? If so, that may be the problem.
For now you could stay on 6.4.1 with AV disabled or if you prefer enable it and downgrade back to 6.4.0.
- connor25Dec 04, 2015Tutor
I was using 6.4 an upgraded, had same issues, I have got the anti virus running on it, but didn't think to try it with that off before I restored it and it worked fine again!
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