Forum Discussion

Initiate

Dec 03, 2015

Solved

Slow performance after upgrade my ReadyNAS 314 to 6.4.1

I am experiencing serious performance issues after upgarde to 6.4.1, relating to opening files from the server. I don't know what to do. Can somebody help me?

Installation & Upgrade

mdgm-ntgr
Dec 03, 2015
Please let us know your case number if you have a support case.

Were you updating from 6.4.0 or an older release?

Can you send in your logs (see the Sending Logs link in my sig)?

Edit: Are any of you using the anti-virus service? If so, on 6.4.1 does performance return to normal if you disable the anti-virus service?

lenscooter

Aspirant

Dec 05, 2015

My ReadyNAS 202 was also rendered useless after upgrade from 6.4.0 to 6.4.1. I could not access files on the NAS from my PC, although backup prgrams worked.

The problem completely went away after I turned off the antivirus option in my RN202. I trust there will be a quick fix to this!

Weyrman

Tutor

Dec 06, 2015

Same issue here

BrianL2
NETGEAR Employee Retired
Dec 07, 2015
Hi ELBaudoin & Weyrman,

Welcome to the community!

Were you guys using SMB? If yes, disable the AV of the ReadyNAS system and try it again.

Kind regards,

BrianL
NETGEAR Community Team
- Weyrman
  Tutor
  Dec 07, 2015
  I had done as the thread suggested and speeds are back to normal. Expecting a patch soon.
  - BrianL2
    NETGEAR Employee Retired
    Dec 08, 2015
    Hi Weyrman,
    
    Thanks for the feedback. Let's wait for further updates regarding the fix to this problem.
    
    Kind regards,
    
    BrianL
    NETGEAR Community Team