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Solved
Slow performance after upgrade my ReadyNAS 314 to 6.4.1
I am experiencing serious performance issues after upgarde to 6.4.1, relating to opening files from the server. I don't know what to do. Can somebody help me?
Please let us know your case number if you have a support case.
Were you updating from 6.4.0 or an older release?
Can you send in your logs (see the Sending Logs link in my sig)?Edit: Are any of you using the anti-virus service? If so, on 6.4.1 does performance return to normal if you disable the anti-virus service?
Hi webZplus,
I suggest that you turn off the AV feature or much better, install the latest Beta Firmware that addresses the issue that you encountered.
Kind regards,
BrianL
NETGEAR Community Team
Thank you Brian, turning off the Anti Virus immediately brought the speed back... now if only I can resolve the issue of ReadyCloud unable to connect from my laptop (windows 10 and ReadyCloud Client v1.9) I'll be happy :-)
Hi webZplus,
Great! This AV issue is still being addressed. With regard to your ReadyCLOUD issue with your Windows 10 PC, you could check similar or relevant posts in the community that may help. Check this page out.
Kind regards,
BrianL
NETGEAR Community Team
Hello,
I do have this problem only when accessing my ReadyNAS104 from my Windows PC.
Unfotunately I have to use this PC when manging my Garmin with MapSource or Base Camp.
Logging in an the NAS using 'top' I can see that CPU usages: <1% user, <1% sys, >98% nice 0% idle.
The task which is occupying the CPU is 'ctscand'. I don't know what it is doing.
My guess is that every time a directory is accessed via SMB somthing like a scan is running.
When accessing the NAS with my Linux PC - which I normaly use - I don't notice a significant slowdown provided that the Windows PC is not accessing the NAS.
So far I did not check with Anivirus off.
Since working with MapSource etc. is virtually impossible I hope for an upgrade.
So far
werwolf
Retired_Member wrote:
The task which is occupying the CPU is 'ctscand'. I don't know what it is doing.
It is the antivirus scanner. So disable it in system->settings->services.
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