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Forum Discussion
edalquist
Apr 08, 2012Apprentice
SMART Data gone AWOL
I've had my ReadyNas Ultra 4 for about 6 months with no problems. I went to check on things today and there is no SMART+ data. I go to the Health view and click the SMART+ button for either drive I ge...
mdgm-ntgr
Apr 08, 2012NETGEAR Employee Retired
Issue appears to only affect some of the NetGear time servers (not sure how many) e.g. "time-a" and "time-c" which were used on a Pro 6 I just remotely looked at the Frontview for.
My Ultra 6 connects to "time-e" and "time-h" and these servers are still working fine (EDIT: these servers are 3 seconds off apparently, so still no good).
So for now I'd suggest changing the NTP servers used under System > Clock
to time-e.netgear.com and time-h.netgear.com
Don't forget to click Apply.
Alternatively you can use 3rd party time servers or disable the auto update of the clock and set it manually (both of which I think were suggested above). Best to continue to get the time on the unit auto updated as some things may not function properly if the time isn't correct.
You may need to clear your web browser cache (e.g. Temporary Internet Files in Internet Explorer or Safari > Empty Cache in Safari), close Frontview then reopen it for Frontview to return to normal.
Edit: the NetGear servers I thought were O.K. are actually 3 seconds off.
My Ultra 6 connects to "time-e" and "time-h" and these servers are still working fine (EDIT: these servers are 3 seconds off apparently, so still no good).
So for now I'd suggest changing the NTP servers used under System > Clock
to time-e.netgear.com and time-h.netgear.com
Don't forget to click Apply.
Alternatively you can use 3rd party time servers or disable the auto update of the clock and set it manually (both of which I think were suggested above). Best to continue to get the time on the unit auto updated as some things may not function properly if the time isn't correct.
You may need to clear your web browser cache (e.g. Temporary Internet Files in Internet Explorer or Safari > Empty Cache in Safari), close Frontview then reopen it for Frontview to return to normal.
Edit: the NetGear servers I thought were O.K. are actually 3 seconds off.
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