Forum Discussion

Aspirant

Dec 16, 2017

Snapshots not working RN104 - Firmware 6.9.1

Snapshots on my RN104 have not been working for a while and I was hoping to spend some time fixing them over christmas can anyone please advise, I am currently on firmware revision 6.9.. The sys...

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msq

Apprentice

Dec 16, 2017

I woul start with logs analysis by going to front end System >> Logs >> download logs and the check log files with snapshot action details.

Muttley__
Aspirant
Dec 16, 2017
Thanks, I checked out the logs and there were not recent errors and no entries with snapshots in then :(
- StephenB
  Guru - Experienced User
  Dec 16, 2017
  Did you try creating a manual snapshot?
  - Muttley__
    Aspirant
    Dec 17, 2017
    Yes, I now have a mixture of smart and custom snapshot and none of them appear to be working :(