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dschwartzer's avatar
dschwartzer
Luminary
Jan 15, 2017
Solved

Snapshots Stopped Working

I had a post on this last week and may have marked it resolved a little too soon.

 

My last post was about not being able to get my Snapsots to back up to my RN314.  I did get that working for awhile but it appears the problem may be that the Snapshots have stopped working.  See the attached scheenshot.  My last snapshot was taken on 1/11/17 (although the Snapshot has a date of Jan. 1, 2017 which I don;t understand).  In fact, all of the Snapshots are dated well before the folder name/date.

 

Screen Shot 2017-01-15 at 9.03.44 AM.jpg

I was going to detele all of the Snapshots and start again but as you will see in the screenshot, the Delete option does not appear in my context menu.  I have sen this issue discussed in other posts but never saw an actual answer on how to fix it.

 

The Snapshots are set up to run Daily and it is my understanding that occurrs around midnight each day and the RN526X is set to power down each morning at 1:00 am so there should be enough time for the Snapshots to run.  Here is a portion my logs but I'm not sure what it means. (FYI, I upgraded my disks yesterday and that is why the volume resynced.)

 

Screen Shot 2017-01-15 at 9.15.29 AM.jpg

 

Any ideas why they aren't running and how to delete the old onws?

 

Regards,

 

David

  • mdgm-ntgr's avatar
    mdgm-ntgr
    Jan 16, 2017

    Perhaps the snapshots are not being taken due to the disk spin-down?

10 Replies

Replies have been turned off for this discussion
  • You are viewing the snapshots in the snapshot folder as I assume you have "allowed snapshot access".  I don't have this option enabled but I suspect the delete option is intentionally omitted here.  If you want to delete snapshots you will need to view them using the "Recover" option - see below.

    What do you see when you view snapshots using the "Recover" option in the share settings menu?  

     

    With respect to the missing snapshots , are these also missing in the recover window?

    • dschwartzer's avatar
      dschwartzer
      Luminary

      Vandermerwe:

       

      Thanks for your response.  You are correct that I had Allow Snapshot Access enabled and was looking at the folder contents.  I went into Recovery and did see the Delete option.

       

      That said, the recovery folder had the same Snapshot and nothing since Jan. 11.  This morning (around 9:00 am I changed the Documents folder Snapshots to hourly and when I just went into it there was still nothing since Jan. 11.

       

      I turned off Snapshots and deleted all of the old Snapshot folders and have re-enabled Hourly Snapshots to see if that works.  Any other suggestions?

       

      Regards,

       

      David

      • dschwartzer's avatar
        dschwartzer
        Luminary

        It has now been almost 7 hours since I cleared out the Snapshots and reset everything to take hourly Snapshots.  Not one Snapshot has been created in any of my shares.

         

        Obviously there is something wrong but I have no idea where to look.  Any thoughts?

         

        Regards,

         

        David

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