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Solved
Re: R7960P stops working
I have the same router and the same problem. The router disconnects the internet frequently. I reset it to factory settings, but the next day or shortly after, it cuts the internet again until I reset it to factory settings. Does anybody know how to solve this problem, or do I need a new router?
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
9 Replies
Does the top Internet LED turn AMBER when this happens?
Who is the ISP your connected with?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.Is IPv6 enabled on the router?
As a suggestion, put a usb FAN under the router for additional cooling.
Does the top Internet LED turn AMBER when this happens? Leds white
Who is the ISP your connected with? LUS Fiber (Louisiana Lafayette Local utility system)
What Firmware version is currently loaded? No longer have new firmware for my router
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? I am not sure but I guess ALCATEL
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. Yes good CAT6Is IPv6 enabled on the router? No
As a suggestion, put a usb FAN under the router for additional cooling. The device is not warm
What version of FW is loaded on the router now?