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fearlesss's avatar
fearlesss
Aspirant
Sep 30, 2015
Solved

Stuck on Installing FW X-raid2 Mode

So We've had a NAS RN104 for about 2 years now and have decided to upgrade to the RN204 and I can't for the life of me get this thing to work.  It's brand new out of the box  for a week. I've got 4 x SSD Samsung 850 PRO 512gig that I will be putting in it however so far I can't even get it to boot up with one drive.

 

I've done about 4 factory resets and it gets stuck every time on Installing FW  X-RAID2 Mode.. I can leave it over night for a few hours and it still doesn't get passed this stage. I've done another reset this morning at 8.00am and it's 2.00pm still suck on that screen.

 

I've browsed google and the forums for a solution but the only ones I can find say that a factory reset will fix the problem. :(

 

Has anyone come across ths problem ?

 

 

Our old RN104 is running fine still

12 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    You may wish to open a support case. Sounds like this will need some remote diagnosis.

    • fearlesss's avatar
      fearlesss
      Aspirant

      HI mdgm

      I've decided to pull out all the SSD's and put in a 2.5" Hard Drive and it seems to have tempoarily fixed the problem. It has completed the boot process and I can login, Now I'm just going through the process of installing 3 of the SSD's and then removing the HD to replace with the 4th SSD.

      Fingers crossed it will all work.

      I will jump onto support if this doesnt work though cheers .

       

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