NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Suspicious and Sudden IP Address Change by RN314 (a.k.a The Russians Are Coming)
Hey everyone,
I have been using my ReadyNAS 314 for several weeks with little to no problems. However, today my NAS spontaneously changed its IP address to 5.19.18.xxx from my usual internal IP...
Hi cleveland_rocks,
This IP address is generated through ReadyCLOUD and ReadyNAS remote. I suggest that you continue accessing your ReadyNAS files using its local IP address. Just wanted to know if you're seeing the same address in other local PCs?
Looking forward to your response.
Kind regards,
BrainL
NETGEAR Community Team
Hi cleveland_rocks,
This IP address is generated through ReadyCLOUD and ReadyNAS remote. I suggest that you continue accessing your ReadyNAS files using its local IP address. Just wanted to know if you're seeing the same address in other local PCs?
Looking forward to your response.
Kind regards,
BrainL
NETGEAR Community Team
Hi BrianL,
No, the address 5.19.18.176 is nowhere to be found on any other machine. I was able to access the admin page from the same old internal address on my Mac and PC, so no issue there. I did type the new IP into my address bar and got a server timeout page. The new IP has not recurred on my Windows 7 machine. Now, the NAS name shows as normal with all shares accessible. Performance is back to normal. This is without ReadyCLOUD running.
You can see how the coincidence of the virus detection, a big performance hit, and a new IP would be concerning.
Thanks.
Hi cleveland_rocks,
Can you confirm if the ReadyCLOUD desktop app is still installed in the said machine? If yes, can you remove it and see if the 5.x.x.x address will show up in your network.
I look forward to your response.
Kind regards,
BrianL
NETGEAR Community TeamHi BrianL,
OK, I've uninstalled ReadyCLOUD from my PC. The IP address 5.19.18.xxx has not appeared in several days. However, I'm noticing that there has been a serious performance deterioration over the past 3-4 days. It takes 1.5 minutes for a RN314 folder to open when using Windows Explorer. This is a folder with about 30 items averaging about 100K each in size. Sometimes the process of opening is fast, other times it is very slow. When I try to open a folder with about 300 PDF files (ranging from 100K to 1.5MB) the process can take about 5 minutes. I had no really big issues like this when I first moved my files to the RN314!
I will let you know if the 5.19.18.xxx shows up again. As far as the performance issues, I'll read the forums and start another topic if necessary.
Thanks,
C_R
cleveland_rocks wrote:
OK, I've uninstalled ReadyCLOUD from my PC. The IP address 5.19.18.xxx has not appeared in several days.
That's because the 5.19.18.xxx was the IP address of the Readycloud VPN adapter.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
