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Forum Discussion
Sync to Dropbox
Hi,
I'm using ReadyNAS 312 (6.9.3) and have set "Upload local storage changes only" to backup my NAS (70GB, 30.000 files) to Dropbox.
But not all files are copied. Some folders are empty in cloud...
Hi TommyDa,
Can you try assigning a static DNS on the NAS and see if that will help. You can use 8.8.8.8.
What are the file types saved on those folders?
You can check Dropbox logs by going to the Cloud tab then go to Dropbox Settings. You may refer to the images below on how you can view it:
Regards,
HI,
I already have static DNS (from ISP), but I have added 8.8.8.8 now.
File types: .xls/.xlsx/.doc/.txt/.dwg
50 of 70GB are synced fine. Source have 35.000 files in 27.000 folders.
I found a lot of errors in system_log/dropbox.log, but I can not interpret the information.
I attach a small part of log. Can you understand what's the problem?
Thanks,
Tommy
Hi TommyDa,
Can you send to us the complete system logs of the NAS so we can check further what is causing the issue? Please check this link on how you can send it.
Regards,
Hi,
I can't see the link you are referring to.
Regards,
Tommy
Hi TommyDa,
Sorry. Here is the link:
https://kb.netgear.com/21543/How-do-I-send-all-logs-to-ReadyNAS-Community-moderatorsRegards,
Hi TommyDa,
There were some files that starts with this symbol '~'. Any files that start with this symbol will not sync.
Jul 06 08:13:10 SKY-NAS2 ng-csd[7669]: Failed to upload file. local file = /data/PROJEKTSERVER/PROJEKT/181298 - Stigbygeln 5 - Våning 6 - PL/AMF-Fastigheter/Möten/07 Hyresgästmöten/~$nnesanteckninga HG-möte (HM) - 2018-06-26.docx, remote file = /181298 - Stigbygeln 5 - Våning 6 - PL/AMF-Fastigheter/Möten/07 Hyresgästmöten/~$nnesanteckninga HG-möte (HM) - 2018-06-26.docx. HTTP_TRANSPORT_ERROR: path/disallowed_name/.
Jul 06 08:13:16 SKY-NAS2 ng-csd[7669]: Encountered DropboxError: disallowed_nameAlso, there is also a 'conflict' error on the dropbox.log. You may try renaming some of these folders and see if it will fix it.
Regards,
Hi TommyDa,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The NETGEAR community looks forward to hearing from you and being a helpful resource in the future!
Regards,
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