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LanceBurbank's avatar
LanceBurbank
Aspirant
Dec 22, 2021
Solved

RAX35v2 is not allowing Dropbox to sync

I have an RAX35v2 router. Originally Dropbox worked fine with it, but now the router appears to be blocking Dropbox syncing. Sync works fine when I use another router so I'm ruling out the Mac OS or my security software. Also ... when I switch between my 2G and 5G networks sync will start working again (sometimes), only to stall again after the first sync.

 

I'm now thinking that the router is assuming Dropbox syncs are DoS attacks but I don't know how to fix this without disabling DoS protection entirely, which I don't want to do.

 

Looking for any help I can get because I'm get tired of bouncing between my 2G and 5G networks waiting for Dropbox sync to get unblocked.

  • FURRYe38's avatar
    FURRYe38
    Dec 26, 2021

    Seen odd things with Monterey. I'd contact Apple and let them know what your seeing betwee your two Macs. I've filed s few items against OSX 12 since beta started. They fixed most of them. One of them was Monterey would crash if I connected to my NAS via SMB. Another was scrolling with mouse in text exit would cause the app to hang. 

11 Replies

  • What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    Is Smart Connect, Beamforming and MIMO and WMM Enabled on the router? 

     

    • LanceBurbank's avatar
      LanceBurbank
      Aspirant

      Thanks for the reply. I really appreciate it.

       

      Firmware = V1.0.4.100_2.0.64

      Smart Connect = NOT enabled

      Beamforming = Enabled (5g)

      MIMO = NOT enabled

      WMM = Enabled

      • FURRYe38's avatar
        FURRYe38
        Guru

        Same thing happens if Smart Connect is enabled? 

         

        What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

    • LanceBurbank's avatar
      LanceBurbank
      Aspirant

      Sorry, forgot to respond re the modem. Unfortunately, I don't see any name/model info on it. It's just labeled Spectrum.

       

      Taking a look on the Spectrum website, looks like a Spectrum D3.1 eMTA DOCSIS 3.1 Advanced Voice Modem.

       

      Thanks again.

       

       

  • So the issue seems to have resolved itself today. Or ... more likely, some application that had caused a conflict was updated. Who knows?