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Forum Discussion
JohnT123456
Mar 19, 2019Aspirant
System volume root's usage is 90% RN102
Please can someone help, I am a total novice with these things. I have read some of the post about the same issue, it talks of SSH mumbo jumbo...lol. I have switched SSH on in the admin GUI so shoul...
- Mar 19, 2019
Be careful here, as there are support implications in trying to fix this yourself. Typing the wrong thing can do damage, and require you to do a factory default to recover. So I recommend backing up the NAS first. https://kb.netgear.com/30068/ReadyNAS-OS-6-SSH-access-support-and-configuration-guides
You first disable the AntiVirus service - which it sounds like you have already done.
The second step is to enable SSH in the NAS web ui in system->settings. If your password is still set to password, you also need to change it to something else.
Now you need a program to connect to the NAS using SSH. Windows 10 has a program built in (called ssh). So do Macs (terminal). For other windows versions you need to install putty from https://www.chiark.greenend.org.uk/~sgtatham/putty/latest.html (and you can also use putty on Windows 10 if you like).
Then you use that program to connect to the NAS:
- ssh root@nas-ip-address on Windows 10 (entered on the Windows 10 search bar)
- launch terminal, enter ssh root@nas-ip-address on the mac
- launch putty, make sure ssh is selected as the connection type. Enter the nas-ip-address and click open. Enter root as the username.
Use the real NAS IP address of course. It's important to log in as root. Don't log in as admin. When you see the password prompt, enter the NAS admin password (root and admin use the same password).
If you have trouble launching one of these programs, then you can post back (or just google for more info).
Be careful on the typing of the commands below. Be sure to use the correct slash direction, etc.
After you are logged in, you enter
cd /var/lib/clamav ls -lsh
You should now see a folder listing, with some folders that look like clamav-<very long string>.tmp
If you don't see these tmp folders, then post back and tell us what you do see.
If you do see these tmp folders, then you remove them by entering
rm -r clamav-*.tmp ls -lsh
You should now see a second folder listing, and those tmp folders should be gone.
asimb has posted a screen shot illustrating these commands: https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/System-volume-root-s-usage-is-xx-This-condition-should-not-occur/m-p/1722860#M178464
I'm taking the liberty of re-posting that screen shot here.
I recommend leaving the AntiVirus service off - at least for now.
dasgweg
Apr 18, 2019Aspirant
Successfully completed diagnostics
System
- Volume root is 100.00% full
- /var is consuming 3288 MB
Logs
- No errors found.
How to fix the error? Everything is slowly working!
StephenB
Apr 18, 2019Guru - Experienced User
dasgweg wrote:
Successfully completed diagnostics
System
- Volume root is 100.00% full
- /var is consuming 3288 MB
Logs
- No errors found.
How to fix the error? Everything is slowly working!
- dasgwegApr 18, 2019Aspirant
I am from Russia, I don’t understand English at all! Especially your terms. It is possible for all guys who have the same problem, and they are common, to record a video with the instructions! ?? I personally can not understand anything at all, according to your instructions. I would be very grateful if this is possible. If I perform this operation, will I lose the data on the disk? thank
- dasgwegApr 18, 2019Aspirant
- dasgwegApr 18, 2019Aspirant
- dasgwegApr 18, 2019Aspirant
Что я не то делаю? ничего не меняется. Ввожу как у Вас. Сначало
cd /var/lib/clamav ls -lsh
and
rm -r clamav-*.tmp ls -lsh
and
rm -r clamav-*.tmp
rm -r antivir.ini
rm -r daily.cld- StephenBApr 18, 2019Guru - Experienced User
You can't delete the tmp files because you logged in as admin. You need to log in as root. The password is the same as the admin password.
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