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Forum Discussion
DavidTuff
Mar 16, 2019Tutor
System Volume Root Usage is 82%
Logs says this:- "Volume: System volume root's usage is 82%. This condition should not occur under normal conditions. Contact technical support."
It started resyncing for some unknown reason. Been syncing now for 23hours and is only at 30.15%. What can I do from here? NAS has 2 x 3TB drives setup up as RAID 1 (X RAID).
asimb wrote:
you are wrong: look at his screenshots again. The problem is in the /var/lib directory, not in the /lib.
Looking again, I agree. The second check was made in /var.
FWIW, AntiVirus is disabled on my RN526x. /var/lib/clamav holds
drwxr-xr-x 1 clamav clamav 102 Oct 29 23:20 . drwxr-xr-x 1 root root 298 Jan 27 06:16 .. -rw-r--r-- 1 root root 48 Oct 31 2017 antivir.ini -rw-r--r-- 1 root root 754688 Oct 31 2017 bytecode.cld -rw-r--r-- 1 root root 42530018 Oct 31 2017 daily.cvd -rw-r--r-- 1 root root 307499008 Oct 31 2017 main.cld -rw------- 1 root root 624 Apr 10 2018 mirrors.dat root@NAS:/var/lib/clamav#
So after it is turned off, it should be ok delete any subfolders (or other files) in /var/lib/clamav. I'd leave the five files above in the folder.
19 Replies
DavidTuff wrote:
Logs says this:- "Volume: System volume root's usage is 82%. This condition should not occur under normal conditions. Contact technical support."
One option is to follow the advice, and contact paid support at my.netgear.com.
You could also try enabling ssh, and troubleshooting it yourself.
Either way, don't delay - if the OS partition becomes completely full you can lose access to your NAS, and in some cases the configuration files are damaged. If you don't have a current backup, then you should take care of that now.
One of the more common causes for this is incorrectly written apps (or packages installed to the OS partition via ssh). What apps are you running, and what (if anything) have you installed via apt-get?
Another cause is related to USB drive mounting. If a USB drive isn't mounted properly for some reason, then attempting to write files to it can sometimes result in those files being written to the OS partition instead.
Only app installed is Resilio Sync.
How do I get into the root to fix it?
Looks like resilio sync is causing it. Am removing it and reinstalling it making sure it puts its' data on the data volume, not root. No sure how to do this, but will explore..
Turned off Resilio Sync, trying to remove it but system says "Removing Application" and thats it. Now nas replorting Root Usage 91%.. Really need some help, instructions for accessing the root to delete stuff??
DavidTuff wrote:
Really need some help, instructions for accessing the root to delete stuff??
Are you familiar with the linux command line interface?
Have you made a backup of your files?
You'd need to start by enabling ssh access for root as described here: https://kb.netgear.com/30068/ReadyNAS-OS-6-SSH-access-support-and-configuration-guides
Then you'd access then NAS using terminal (mac) , ssh (Windows 10) or putty (older windows). For example, enter ssh root@x.x.x.x in the windows 10 search bar (using the real IP address of the NAS).
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