Forum Discussion

Cyborg-2019

Aspirant

Feb 20, 2019

The Admin page of ReadyNAS RN2120 device dosen't work properly after firmware 6.9.4 upgrade.

Hello All, We have ReadyNAS RN2120 device which I used to access via the admin page (https://server IP) to do some admin tasks. The firmware was updated to 6.9.4 on it and probably after that the admi...

StephenB

Guru - Experienced User

Feb 28, 2019

If you don't have an up-to-date backup of the shares, then you should take care of that before you attempt anything else.

Attempting to upgrade to 6.9.5 carries some risk, especially if the issue is related to a filling OS partition.

I suggest downloading the log zip file (perhaps using RAIDar since the web ui is problematic). https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar

Then PM the mods ( JohnCM_S and Marc_V ) and ask them if they are willing to analyze them.

Another option is to engage paid Netgear support (my.netgear.com).

Cyborg-2019
Aspirant
Mar 11, 2019
Hi ,

Thank you for the reply. I can take backups of most of the shares but it would be problematic to restore them if something goes wrong.

Unfortunately I am not able to use the RAIDar as it doesn't detect the NAS drive on the LAN.

The web pages opens sometimes but doesn't let me open any links there - so I can't do any admin tasks via it.

Regards,

Eldar
- Sandshark
  Sensei
  Mar 12, 2019
  This does sound like a full OS partition is a possibility. Are you runing Plex, which is notorious for doing just that?
  
  If that is the problem, trying to downgrade the OS is the last thing you want to do. When the NAS tries to store the retrograde OS image on the OS partition in preparation for the downgrade, even more will go wrong.
  
  You need to figure out the root cause before taking any additional action, except for insuring your backup is up to date.
  - StephenB
    Guru - Experienced User
    Mar 12, 2019
    Do you have ssh enabled on the NAS? If so, can you connect with it?
    
    If you have reasonable linux skills, you could check the OS partition fullness in tech support mode. You'd log into the NAS with telnet, and then manually mount the OS partition.