Forum Discussion

Cyborg-2019

Aspirant

Feb 20, 2019

The Admin page of ReadyNAS RN2120 device dosen't work properly after firmware 6.9.4 upgrade.

Hello All, We have ReadyNAS RN2120 device which I used to access via the admin page (https://server IP) to do some admin tasks. The firmware was updated to 6.9.4 on it and probably after that the admi...

Cyborg-2019

Aspirant

Mar 11, 2019

Hi ,

Thank you for the reply. I can take backups of most of the shares but it would be problematic to restore them if something goes wrong.

Unfortunately I am not able to use the RAIDar as it doesn't detect the NAS drive on the LAN.

The web pages opens sometimes but doesn't let me open any links there - so I can't do any admin tasks via it.

Regards,

Eldar

Sandshark

Sensei

Mar 12, 2019

This does sound like a full OS partition is a possibility. Are you runing Plex, which is notorious for doing just that?

If that is the problem, trying to downgrade the OS is the last thing you want to do. When the NAS tries to store the retrograde OS image on the OS partition in preparation for the downgrade, even more will go wrong.

You need to figure out the root cause before taking any additional action, except for insuring your backup is up to date.

StephenB
Guru - Experienced User
Mar 12, 2019
Do you have ssh enabled on the NAS? If so, can you connect with it?

If you have reasonable linux skills, you could check the OS partition fullness in tech support mode. You'd log into the NAS with telnet, and then manually mount the OS partition.
- Cyborg-2019
  Aspirant
  Mar 13, 2019
  Hi StephenB,
  
  No ssh is not enabled there. I checked it and couldn't login via ssh.
  
  Do you know if it is possible to rollback the 6.9.4 firmware upgrade to the previous version?
  - StephenB
    Guru - Experienced User
    Mar 13, 2019
    Cyborg-2019 wrote:
    
    Do you know if it is possible to rollback the 6.9.4 firmware upgrade to the previous version?
    
    That is possible if you have access to the web UI, but you shouldn't attempt it. If the OS partition is very full, it would fail - and it might damage the configuration files.
    
    How much experience to you have with the linux CLI? If you don't already know it (or need to limit the risk of data loss), you are better off using paid support via my.netgear.com.
    
    Either way, you should definitely back up all the data - it is at risk.