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taprimo's avatar
taprimo
Aspirant
Jun 28, 2011

Ticket 15997844, Found Bad Disk

I came home from a trip and my NV+ was displaying "FOUND BAD DISK" and the light for drive #4 was flashing. I was not able to access the unit from frontview. I was unable to get the machine to power down. I removed the drive, Seagate Barracuda ES.2, ST31000340NS. I used the Seagate drive tools and the drive is bad. I replaced it with a Seagate ST310005N1A1AS-RK. When I inserted the drive the unit did not do anything. I had to unplug the unit to restart it. During the Booting sequence it again displayed the message, Found Bad Disk." this time there is not a specific drive bay flashing. I have the unit configured to Raid X. I do not have a clue what to do next to get the system back up and running. HELP!!!!!!!!!

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Please refrain from trying to fix the problem and contact tech support for assistance. Post your case number in this thread (preferably editing the thread title i.e. the title of the first post in the thread).
  • Case # 15997844. I am just trying to get suggestions and experiences while I wait on the ticket response.

    Regards,

    Trevor

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