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rsinsheimer's avatar
rsinsheimer
Aspirant
Jun 03, 2012

Time Machine can't find disk

Time Machine has been working fine -- now it says "The backup disk image "/Volumes/ReadyNAS-2/Nancy's MacBook Air.sparsebundle" could not be accessed (error -1).

I'm OK with restarting the whole ReadyNAS / Time Machine exercise from scrath, but how do I move forward from here?

Thanks in advance.

-- Roger

10 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Try restarting your Mac and see if that helps.

    What version of Mac OS X?

    What version of RAIDiator on the NAS?
  • Lion 10.7.3
    NAS is an NV, RAIDiator 4.1.8

    Restarting the Mac didn't fix it.

    Like I said, I don't care if I lose the old Time Machine data, perhaps the easiest thing is to restart from scratch.

    I'm a Mac neophyte, so any suggestions as to how to begin again would be greatly appreciated and have to be very explicit. :D

    -- Roger
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    You still get that error?

    Do you have any other data on the NV or just the Time Machine backups?
  • Yes, the same error.

    Yes there is other data on the NV, but it's not in the same folder.

    -- Roger
  • I'm happy to run the add-in, but I think that perhaps I wasn't clear in my original post and that this path might be a diversion.

    For a couple of weeks my wife's Air has been reporting a Time Machine error, that there was some sort of unrecoverable file corruption. Being a neophyte (as I said before) I wanted to just re-start the Time Machine process from scratch, so I logged onto the NAS using AFP and manually removed the files. So there's no files there because I killed them by my own hand. What I'm looking for is how to make it as if I'd never had a sparsebundle on the NAS so I can start over again.

    -- Roger
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Ah, don't run that add-on then.

    So you've deleted the sparsebundle? Did you delete anything else?

    Try an OS Re-install and see if that helps:
    NetGear wrote:

    1. Power off your system.
    2. Using a straightened paper clip, press and hold the Reset button.
    3. Press and release the Power button to power on the system.
    4. Continue to hold the Reset button until all Disk LEDs flash once, after about 5 seconds, and then release the button.
  • Actually, I did not delete the sparsebundle -- I deleted the backup folders *within* the sparsebundle. I don't know how to delete the sparsebundle.
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Ah that would explain the problem.

    Create a new share e.g. TMtemp

    Login to CIFS as admin, and browse to the hidden ".timemachine" folder on the C share, you can do this by in the Finder selecting Go > Connect to Folder and typing "/Volumes/c/.timemachine"

    Then also open in another Finder window /Volumes/c/TMtemp and move the sparsebundle to the TMtemp share. Then go into Frontview and delete the TMtemp share. This will get the NAS to delete the sparsebundle which is much faster than deleting it across your network.
  • Hmm.

    Remember, I'm a newbie in the Mac space, so forgive my naivete -- when I browse to the .timemachine folder while logged in as admin using CIFS, doing everything you said above, Finder says there is no .timemachine folder to go to. What should I do?

    Thoughts?

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