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aselke's avatar
aselke
Aspirant
Oct 16, 2012

Time Machine with OSX 10.8.2 & ReadyNAS NV+

I recently acquired my first Mac in several years and I was pleasantly surprised to find my ReadyNAS could act as a Time Machine disk. Unfortunately, after some problems making it work, I tripped across a few posts indicating that there was some sort of change to the backup protocols that broke this functionality, but that a firmware upgrade might fix it?

I updated from the FrontView control panel and I am still having problems. Is there a "special" update I need? Is there not really a fix yet? Is this model not going to be updated?

Model: ReadyNAS NV+
Serial: <REMOVED BY MODERATOR>
Firmware: RAIDiator 4.1.10 [1.00a043]

TIA for any help!

Tony

10 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    That's the latest firmware for your model.

    What problem are you experiencing.

    Please don't post your serial number as it uniquely identifies your device. If you have an open support case on this issue post your case number and support can determine your serial number from that.
  • Thanks!

    Well, for starters, I have enabled the Time Machine support in FrontView, given it a name, password, etc. However, when I go to the TIme Machine and "select backup disk," the ReadyNAS doesn't appear in the list of available items, like it does in the linked how-to in FrontView (http://www.readynas.com/?p=1097).

    I can, however, browse all over the ReadyNAS from the Finder, so it doesn't appear to be a connectivity issue, unless there's a different protocol or such. Is it possible that the OSX firewall is blocking Time Machine, but not the Finder's access?

    Tony
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    What listings of the NAS do you see in the Finder?
  • mdgm wrote:
    What listings of the NAS do you see in the Finder?


    I'm not sure what you mean, sorry. I have one entry, but it has no parenthetical suffix like you sometimes see (no CIFS, AFP, etc). When I ctrl-click and "get info," it just shows up as a "kind" of PC. The "more info" never seems to return anything (just sticks on "fetching").

    Sorry. I don't think I am answering your question well. What are you looking for, specifically?
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Well you should see at least a couple of entries.

    Go back into Frontview (web-interface of the ReadyNAS). Under Services > Discovery Services make sure Bonjour is enabled and that AFP is advertised over Bonjour.
  • They were definitely checked already. On the off chance that something was just "stuck," I rebooted the ReadyNAS to see if the services would come back up. After the reboot, I have the same, single entry for the ReadyNAS under my "shared" servers/drives in the Finder.
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Is your Mac connected to your network via ethernet or Wi-Fi?
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    To help isolate the cause of the issue you could use a Thunderbolt to ethernet adapter perhaps?

    Ethernet is also useful for faster backup speeds and a good choice to use for the first backup which is a full backup.

    Have you tried toggling Bonjour off and on again?

    Could you check your router's settings to see if it has a setting for multicasting and enable that? There is a possibility your router may be configured incorrectly or may be incompatible with Bonjour advertisements. This post was made a while ago but you may find it useful: http://sphardy.com/web/readynas/apple-services-not-visible-over-wifi/
  • I have my NV+ plugged into an airport express wireless router that I have used successfully in the past with Time Machine, but I have the same symptoms as above. The internet is provided by AT&T with a 2wire modem that provides the DHCP addresses. I have yet to find an effective workaround to let the Airport express manage DHCP, but I'm not sure there is a connection, as it has functioned for months before Time machine stopped working. I have tried plugging my mac directly into the airport express with the NAS with same results. Any ideas??

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