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Forum Discussion
Lionelv00
Jan 28, 2013Aspirant
Ultra 2, can't change any configuration, #20458063
Hi, Weird thing has just happened to my ultra 2 which as got me quite worried. Suddenly all of my CIFS, NFS and https protocols are disabled in the standard file protocols page and if I attempt to ...
chirpa
Jan 30, 2013Luminary
It would be boot into Tech Support mode. You will then see a five digit ID via RAIDar info field you can pass to the agent. This will let them connect into the system remotely. It doesn't require opening port forwards, it phones home to their secure server in this special boot mode.
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