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Forum Discussion
Ripperoo
Feb 04, 2020Aspirant
Ultra 4 Plus - Upgraded to OS6 (v6.10.2) = "Undefined Error" Messages
Well, I finally got round to upgrading my "ReadyNAS Ultra 4 Plus" to OS6 (v6.10.2) afte my new Samsung TV couldn't see PLEX. Anyhow, backed up all my stuff and carried ou the update routine as st...
- Feb 05, 2020
Well, I
StephenB wrote:
Ripperoo wrote:This Real Factory Default, I assume is done via the boot menu?
Is this different to the Perform Factory Default done via the Netgear ReadyNAS Admin page then?
The two defaults are the same, so you can do it either from the web UI or the boot menu.
Well, I did a Factory Reset via the Boot Menu in the end.
Guess what, no difference.
Turns out it might be a add-on in Firefox causing it.
On searching, I came across a couple of threads with very similar issue and error message and it was thought it was either a Safari browser add-on or Amazon Cloud issue.
I don't use either, but it prompted me to disable all my add-ons/extensions in Firefox and enable them one at a time.
There was two or three that looked to be causing an issue:
1. Absolute Enable Right Click Copy
2. Enable-Selection
3. Another that I forgot the name of
Anyhow, seems to prevent those annoying error message boxes that left no trace in the ReadyNAS log.
Just a shame it's taken me 3 volume resyncs to find this out.:smileysad:
Thanks for your help though guys.
Ripperoo
Feb 04, 2020Aspirant
I've not not carried out a OS re-installation, but have done a factory reset.
As soon as the initial ReadyNAS wizard was finished, I got the following error (see attachment).
On a side note, any way to add a picture into a post on here?
Ripperoo
Feb 04, 2020Aspirant
So a Factory Reset didn't get rid of the Undefined Error messages I was getting whilst navigating round the ReadyNAS portal.
So I carried out the following procedure to re-install the OS:
- Powered off the ReadyNAS system.
- Pressed and held the Reset button.
- Pressed the Power button to power on the ReadyNAS.
- Continued to press the Reset button until the status display screen showed the boot menu message.
- Pressed the Backup button to scroll through to the OS re-installation option.
- When the status display screen showed the OS re-installation mode, pressed and released the Reset button to confirm the boot menu selection.
When it booted back up, the front display showed the ReadyNAS was on v6.10.2.
Currently @ 0.96% resync.:smileysad:
So, I'm guessing an additional Factory Reset will not be required?
I hope I can get this annoying issue sorted, but I can't seem to find anyone who has had this specific problem.
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