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Solved
Ultra 4 stuck booting (boot menu)
Hi! After upgrading to the last firmware (V.4.2.28) my Ultra 4 is stuck on the boot menu. The menu doesnt seem to work, pressing the backup button doesnt do anything. What to do? Is it safe to...
This is a known potential side effect of USB Boot Recovery (wiping the EEPROM data), which is why we generally don't recommend doing USB Boot Recovery on legacy x86 and legacy ARM systems. However in this case it does sound like using it was necessary.
I have sent you a PM.
Note also (if you have not already) that when you do USB Boot Recovery you can use the latest firmware image: RAIDiator-x86-4.2.28, rather than any older version included in the USB Boot Recovery zip file.
But it is impossible to access the boot menu...
Hello Skaris!
It seems that the option "call a friend" paid off. You don't own a brick anymore. You do however owe your friend (me) a seriously big favour.
Like a really, really big favour. GIANT!
OK! So with a little (a lot) help from EdBaker we´ve managed to get my NAS up and running again (usb recovery)
But the Front VIew doesn´t work. It shows only the panel but no buttons or data.
Tried all things i´ve found on this forum i think including Factory restore but nothing seems to work.
This friday it´s getting replaced if i cant find a solution till then.....
Hi skaris,
Have you checked if the device has a valid IP address after it booted up?
Kind regards,
BrianL
NETGEAR Community Team
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