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Digital76's avatar
Digital76
Aspirant
Mar 13, 2012

Unable to access Duo/Frontview after installing FiOS Modem

Hey Guys,

Help!

I've had my ReadyNas Duo running beautifully for well over a year at this point. I have Verizon FiOS internet at my house, but being a Mac user, I did some research and was able to run a direct ethernet line from the outside box directly into my Airport Extreme Base Station, and from the AEBS to a Gigabit ethernet switch, from which I had the ReadyNas connected to the rest of my network. Since the AEBS was responsible for pulling an IP address, and distributing DHCP addresses to the rest of my network, I had the ReadyNAS set to 10.0.1.2, from which I was able to connect to FrontView and administer everything perfectly.

3 days ago, I decided to switch over to Verizon's FiOS TV service in addition to internet. Unfortunately, because the TV service actually pulls/verifies an IP address for the actual Verizon FiOS modem, I had to pull it out of the closet, and reconnect it. The TV service and Internet are working fine. I had to turn off the wifi radio on the FiOS modem, and put the AEBS into bridge mode, but everything is working beautifully... Except for my ReadyNAS Duo.

When I run an IP scan on my network, I now see that all my internal IP addresses of 10.0.1.X are now 192.168.1.X. So now, when I attempt to connect to 10.0.1.2/admin, I get the error "Failed to Open Page" or "This webpage is not available." And even though I have it broadcasting via AFP, and I can see it in my Finder, it fails when I attempt to connect to it.

Even when I open up RAIDar (which I just updated to 4.3.4), it still shows the ReadyNAS IP address at 10.0.1.2.

So, I'm stuck. I'm not sure how to go about getting back into my ReadyNAS. I don't want to risk blitzing the data.

Any help or ideas would be very much welcomed!

--
Kevin

3 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Did you perhaps set up the Duo to use a static IP address?

    One way is to temporarily restore your old AEBS setup, log into the Duo and change the IP address to be assigned dynamically through DHCP. Shut down the Duo, put the FIOS router back in place, and then restart.

    A second way is to use the directconnect procedure. Connect your Mac directly to the NAS, and configure the Mac's IP address to 10.0.1.3. You should then be able to reach the NAS, and reset the IP address.

    A third way is to do an OS reinstall, which should also reset the IP config. That will also reset your admin password, but the rest of your configuration and data should be intact. The main challenge is to make sure you don't accidentally do a factory default. Personally I avoid messing with the boot menu on my Duo, because the lack of an LCD panel makes me very nervous that I won't select the right choice. But if you want to try it, the guide is at http://www.readynas.com/?page_id=5029

    BTW, if you use static addresses with the FIOS router, be sure you never assign addresses above .63 At least with mine, they are assigned to the MoCa (coax) devices. This is not obvious, and AFAIK it is not possible to override.
  • Those are some excellent ideas, Stephen... Thank you so much for your input! I'm going to attempt that just as soon as I get home.

    I will have to start with your idea #2 - Since they had to switch the signal at the box from Ethernet to Coax, I don't have any way (rather, it wouldn't be effective) to connect the FiOS signal directly to the AEBS anymore.

    Great ideas, thank you!
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Digital76 wrote:
    ...they had to switch the signal at the box from Ethernet to Coax, I don't have any way (rather, it wouldn't be effective) to connect the FiOS signal directly to the AEBS anymore.
    Your setup must be different from mine then. I have both ethernet and coax running from the FIOS termination box to their actiontec router. The ethernet is for FIOS internet, the coax is to provide IP connections for the set top boxes (the actiontec is both a router and an ethernet/moca bridge).

    The lack of internet is not really a problem here, as you wouldn't be using the AEBS to access the internet, only to connect your NAS and your MAC. So you could simply leave the WAN input on the AEBS unconnected. #2 should be pretty simple though.

    Good luck, let us know when you get it back up.

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