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twc's avatar
twc
Aspirant
Dec 23, 2016
Solved

Unable to connect to ReadyNAS Admin page

  Hello and Merry Christmas.   I recently installed SABnzbd and couchpotato, and a few days in... they went offline. Now I can't connect to the main Admin page either. I get that splash screen wit...
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Performance
  • twc's avatar
    twc
    Dec 28, 2016

    Hi Jen, yes that's correct. And yes, they are on the same network. This was all working fine until I installed a couple more apps onto the NAS recently.

     

    When I press the power button, the display screen remains blank. I've tried this several times over the past few days.

     

    The NIC link lights were green, but the other lights (orange?) were off. I think this means no network traffic?

     

    So I decided to reboot my Dell ethernet switch. When I did this, the display jumped to life with "no IP address" (or something to that effect). And then when I looked again a few minutes later, the power button was flashing and the display reads "powering off goodbye". It's been like that for 15 minutes now, so I assume it's stuck?

     

     

     

JennC's avatar
JennC
NETGEAR Employee Retired
Dec 23, 2016

Hello twc,

 

Can you still access the shares via the NAS IP? You may try both.

 

Please also remove one of the LAN cables and focus on just one, I guess you can stay with the one working with the cameras.

 

Regards,

twc's avatar
twc
Aspirant
Dec 27, 2016

Thanks for the suggestions, but I've just gone to unplug one of the LAN cables and found that even the surveillence app is not responding now.

 

The activity light is still flashing away, the power button does nothing (display remains blank), and the network shares are not accessible.

 

Thoughts please?

 

Thanking you.

  • JennC's avatar
    JennC
    NETGEAR Employee Retired
    Dec 27, 2016

    Hello twc,

     

    What does it say on the RAIDar? That should also show the FW version. 

     

    Regards,

    • twc's avatar
      twc
      Aspirant
      Dec 27, 2016

      RAIDar (still) can't find the device.

      And the device runs version 6.5.1.

       

      • JennC's avatar
        JennC
        NETGEAR Employee Retired
        Dec 27, 2016

        Hello twc,

         

        So, NAS admin page and share are inaccessible and at the same time, RAIDar does not see it?

         

        This computer is connected to the same network where the NAS is, right? Please check on the NAS display screen if it shows an IP address. If not, check the physical connection between the NAS and router/switch. Make sure the LED for the port on the router where the NAS is plugged in is lighting up.

         

        Regards,

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