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Forum Discussion
patrickmcmahon
Feb 20, 2017Star
Unable to delete snapshots 6.6.1
When I select and delete the snapshot it is not deleted - there is no error message and I don't see anything in the log visible via UI. Are there any other logs I can check to see what is happeni...
- Feb 25, 2017
I did a reboot into Tech Support mode (although I am not sure this worked as I believe telnet should still work?) and then I rebooted. Everything seems fine - I am able to delete snapshots.
I am am wondering if I tried to delete too many at once at my first attempt.
mdgm-ntgr
Feb 20, 2017NETGEAR Employee Retired
So if you clear your web browser cache, close your web browser and reopen the web admin interface the snapshot is still there?
Can you send in your logs (see the Sending Logs link in my sig)?
patrickmcmahon
Feb 20, 2017Star
Yes. I have tried on a variety of devices and the snapshot remains.
The download of the logs is timing out even though the system is not under any load. Is there an alternative to the UI Download button via ssh?
- FramerVFeb 25, 2017NETGEAR Employee Retired
Hi patrickmcmahon,
Just would like to verify if you were able to try out what I mentioned.
Regards,
- patrickmcmahonFeb 25, 2017Star
Please see my previous reply. I am not able to download the logs and was asking for a ssh alternative.
- mdgm-ntgrFeb 25, 2017NETGEAR Employee Retired
I've sent you a PM.
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