NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
unable to login to admin acount on nas duo RND2000 v2
Cannot log in to admin account after upgrade to Firefox and edge Internet Explorer. Get the following error message:- Secure Connection Failed An error occurred during a connection to 192.168.68...
Yep, it's telling you exactly what the problem is -- as do dozens of other messages in this forum. Your ancient NAS does not support TLS V1.2. All the major browser developers have removed support for earlier versions due to security issues, and you went to browsers without TLS 1.1 support.. IMHO, TLS V1.1 is still perfectly fine for a home network, but you have to work around it not being supported.
So, you need a browser that can support TLS V1.1. You could re-install one of the ones you went away form, or turn on TLS1.1 support in one that still does. I believe FireFox is one where you can still do that.
The only issue in doing so is that it's turned on for all instances. I frankly do not understand why the browser developers have not allowed it to be on for local IP addresses (192.168.x.x and 10.10.x.x).
Sandshark wrote:
or turn on TLS1.1 support in one that still does. I believe FireFox is one where you can still do that.
Yes. Set security.tls.version.min to 1 (browse to about:config and search for the setting).
Sandshark wrote:
Your ancient NAS does not support TLS V1.2.
Once you regain access, there are a couple of other potential options.
- it is possible to make a simple mod to virtual.conf that would let you log into the web ui using http (unencrypted)
- If you truly have a v2, there is also an add-on that will give you TLS 1.2 support
Note that many owners of the original Duo mistakenly believe they have a v2.
The Duo v2
- says "ReadyNAS Duo v2" on the front panel
- runs 5.3.x firmware.
The confusion happens because there are often other labels on the original Duo that include a v2. These need to be ignored when identifying the model.
After you can confirm the model we can give you some more details on these options.
Found a temp soloution here:-
https://www.trishtech.com/2020/03/how-to-enable-tls-1-0-and-tls-1-1-in-mozilla-firefox-74/
What StephenB said. My Duo says V2 for the model number on the sticker but no V2 on the front door. It's a V1.
Mine runs 4.1.16 (the last update).
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
