Forum Discussion

Aspirant

Dec 10, 2020

Solved

Unable to Login to ReadyNAS Admin (RN314)

When trying to access my ReadyNAS from the admin console (http://[localip]/admin) it continually brings the password prompt back up (even though this password has been the same for years). I've trie...

ReadyNAS Vault

JohnCM_S
Dec 10, 2020
Hi SDCrooks,

You can try doing an OS re-install. This will reset the local admin password and the network settings of the NAS to default. You may check this article for the steps on how to access the boot menu and select the OS re-install option.

Regards,

SDCrooks

Aspirant

Dec 11, 2020

I did the OS Reinstall...however now it shows I have no volumes. It shows I have 10.90 TB of data and 0 free space (there are four 4TB drives on this NAS).

In the system messages at the top it now states "Remove inactive volumes to use the disk. Disk #1, 2, 3, 4"

Did I lose everything? Or if I select "New Volume" will I be able to see my file structures again?

Thank you for your assistance.

SDCrooks

Aspirant

Dec 11, 2020

After a reboot of the server (via the admin console) it looks like my drive in Bay 4 has died (I'm now operating in a degraded state). So it looks like I'll be shopping for a new drive ASAP. Trying to get my shares set back up so I can access my files via mapped drives that I had previously setup.

Thank you very much for your assistance with this.

StephenB
Guru - Experienced User
Dec 11, 2020
It sounds like you are still seeing the inactive volume (in addition to the failed drive).

Replacing the failed disk won't fix the inactive volume problem. The best way to resolve that is to use paid Netgear support (via my.netgear.com).
- SDCrooks
  Aspirant
  Dec 11, 2020
  Actually the inactive volume message has gone away. The server is in a degraded state because the disk in Bay 4 has died. I think I have a couple spares that are also 4TB in size.
  
  Does the server need to be powered off to swap out the drive safely?
  - Sandshark
    Sensei
    Dec 11, 2020
    Actually, it's best to do a hot swap. That way, the NAS recognizes the removal and insertion as they happen instead of trying to figure it out at boot.