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bnor82's avatar
bnor82
Aspirant
Nov 25, 2014

Unable to retrieve data from ReadyNAS Duo

Hi All,

I had a ReadyNAS duo which has, for want of better words, "blown up" on me!
I am trying to recover the data off the drive with little success despite vast amounts of reading on this forum, which has been very helpful.
Despite my efforts i seem unable to recover the data all though it appears I can access the system partition without issue.
Below is the output of fdisk -l on the drive in question:

~ $ sudo fdisk -l /dev/sdb

Disk /dev/sdb: 1000.2 GB, 1000204886016 bytes
255 heads, 63 sectors/track, 121601 cylinders, total 1953525168 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0xd80ce136

Device Boot Start End Blocks Id System
/dev/sdb1 2 4096001 2048000 83 Linux
/dev/sdb2 4096002 4608001 256000 82 Linux swap / Solaris
/dev/sdb3 4608002 1953092233 974242116 5 Extended
/dev/sdb5 4608003 1953092233 974242115+ 8e Linux LVM

I can mount /dev/sdb1 ok using: ~ $ sudo fuseext2 -o ro,allow_other /dev/sdb1 /mnt/foo/
Once this is mounted i can see the filesystem of the ReadyNAS but cant actually access any of my data:

$ ls /mnt/foo
applications c frontview lib mnt proc sbin USB
backup dev home lost+found opt ramfs sys usr
bin etc initrd media private root tmp var

applications, backup, media and private all come up as sym links to /c/<respective folder> but there is no data in the c folder.
Additionally, based on other posts, i have tried to do a vgscan, pvscan to try and change into volume group c however:

sudo vgscan
Reading all physical volumes. This may take a while...
No volume groups found

sudo pvscan
No matching physical volumes found

Would really appreciate if anyone could assist as I have years of photos on this device, please spare the have you got a backup!
Am i doing something wrong when I mount the filesystem? Should i be looking in one of the other partitions for my actual files?
Any help, anyone can offer will be greatly appreciated!

Thanks in advance :)

16 Replies

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    What Linux OS are you using?

    What version of fuseext2?
  • Hi StephenB, thanks for your response!
    The NAS failed on power supply, I have opened it up and there are black marks around chips on the power supply board so think it is terminal.
    Whilst i am not bad with a soldering iron these components are beyond my equipment and skills unfortunatley!
    Downloaded diskinternals but could not find my data :(
    Being that we have confimred i was using RAID-X i dont understand why nothing is on the other drive whatsoever.
    Currently running a testdisk scan on that one to see if i can find any partitions....dont think this is looking good for my data :(
    Any further suggestions greatly appreciated!
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    The second disk is not blank. With X-RAID on Sparc, the second disk is the dedicated parity disk. It does not have the partition table on it, so your PC thinks it is blank when it really isn't.

    Newer models use distributed parity.
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    mdgm might have some ideas on how to fix your mount options, it doesn't to like the 16384 block size.

    mdgm wrote:
    The second disk is not blank. With X-RAID on Sparc, the second disk is the dedicated parity disk. It does not have the partition table on it, so your PC thinks it is blank when it really isn't.

    Newer models use distributed parity.
    The freeware Linux Reader package (http://www.diskinternals.com/linux-reader/) can access the first [data] disk if you can connect the disk to a Windows system.

    But it can't read the data from the parity disk, which is a problem if the Duo failure corrupted the data disk somehow. The raid recovery software in my earlier link might work with the parity disk - if the eval sees the data, you'd need to purchase the software I think.

    Netgear also offers recovery services - you pay up front, with no guarantee of success.

    Your last option is to get a used duo v1 or nv+ from somewhere, and install the disks in it. We have seen some reports here of people selling broken NAS, so there is some risk there too.

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