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Forum Discussion
ReadyJabba
Jul 01, 2013Tutor
Update to OS 6.1.0-T1643, Cant access Dashboard
RN312, Logged on today and was presented with dialogue box to upgrade OS. Downloaded and upgraded via Dashboard.
After reboot, I cannot access the Dashboard as before. Raidar sees the RN312 and shows the updated software as 6.1.0-T1643.
All shares are accessible over network. Transmission is still running.
Any ideas on how to fix? I have ssh access.
After reboot, I cannot access the Dashboard as before. Raidar sees the RN312 and shows the updated software as 6.1.0-T1643.
All shares are accessible over network. Transmission is still running.
Any ideas on how to fix? I have ssh access.
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- And by cannot access, I mean I get a 'Unable to Connect' error in the browser when I click setup in Raidar. Same url as I would use normally. Have tried rebooting too.
- mdgm-ntgrNETGEAR Employee RetiredSounds like probably someone mistakenly posted a beta build on the update server (though the prompt to update to the beta build isn't there now)? You should not update to T releases without checking here or with a support tech first.
If you do a
# ps -ef | grep -i apache
is apache running? - I get the following (sry noob with linux etc)
/root$ ps -ef | grep -i apache
root 7544 7539 0 12:37 ? 00:00:00 grep -i apache - mdgm-ntgrNETGEAR Employee RetiredWhat happens if you do
# /usr/sbin/apache2 -k start
? /root$ /usr/sbin/apache2 -k start
[Tue Jul 02 12:46:58 2013] [warn] module proxy_module is already loaded, skipping
[Tue Jul 02 12:46:58 2013] [warn] module proxy_http_module is already loaded, skipping
[Tue Jul 02 12:46:58 2013] [warn] module proxy_connect_module is already loaded, skipping
apache2: bad user name ${APACHE_RUN_USER}- mdgm-ntgrNETGEAR Employee RetiredTry
# /usr/sbin/apache2 -k restart /root$ /usr/sbin/apache2 -k restart
[Tue Jul 02 12:56:15 2013] [warn] module proxy_module is already loaded, skipping
[Tue Jul 02 12:56:15 2013] [warn] module proxy_http_module is already loaded, skipping
[Tue Jul 02 12:56:15 2013] [warn] module proxy_connect_module is already loaded, skipping
apache2: bad user name ${APACHE_RUN_USER}- mdgm-ntgrNETGEAR Employee RetiredJust tried on my system and I saw those messages too.
Can you access the Dashboard now? - SkywalkerNETGEAR ExpertHow about this?
systemctl status apache2
- mdgm-ntgrNETGEAR Employee RetiredHmmm looks like the command I suggested does nothing to start apache. I just killed apache2 and tried it.
So you need to try e.g.
# systemctl restart apache2
Then check it is running using the command Skywalker posted.
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