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Forum Discussion
jhyland
May 24, 2016Tutor
UPS keeps disconnecting and reconnecting
My UPS is connected by USB cable to my readynas RN104. I regularly get the message: Error communicating with UPS UPS (). Then I usually get a message shortly after: Communication with UPS UPS () is O...
jhyland
Sep 13, 2016Tutor
I have been running with the disk spin down feature disabled for several days now. I have not had the ups disconnection error during this time. I have had the USB disk disconnect though. How do I get both of the USB devices to stay connected while I am using the spin down feature?
jhyland
Sep 28, 2016Tutor
Hi, Any update on this issue? I'd like to be able to use the disk spin down feature.
Thanks.
- JennCSep 29, 2016NETGEAR Employee Retired
Hello jhyland,
Did you already update to 6.5.2? ReadyNAS OS 6 Software Version 6.6.0 is also already available.
Regards,
- JohnRoOct 03, 2016NETGEAR Employee Retired
Hi jhyland,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!Thanks,
- jhylandOct 09, 2016Tutor
Thank you. The latest version of the firmware 6.6 resolved the ups connecting/disconnecting issue.
- JennCOct 10, 2016NETGEAR Employee Retired
Hello jhyland,
Thanks for confirming the new FW resolved the issue.
We encourage you to mark the appropriate reply as the “Accept as Solution” so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
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