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Orbi RBK753S - Devices keep disconnecting and reconnecting
I recently installed the Orbi RBK753S mesh system with one wireless satellite and one backhauled satellite and while my coverage and speeds have increased over my previous setup, I keep getting notifications from my smart devices throughout the day that they are dropping connection and re-connecting within about a minute of dropping. I'm wondering if this may be due to the satellites passing the devices back and forth between each other or if this may be indicative of a bigger problem? If it's a case of the former, is there a way to lock devices to a specific satellite so it doesn't get passed around and have intermittent connectivity?
28 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satelliteWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try disabling the following and see:
Armor, and IPv6Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Be sure to check your CTS and RTS values. If they are at 64, please change both to 2347. Save settings and reboot the router and satellite(s).
Thanks for the response!
I'm on v3.2.18.1_1.4.14 and including the basement it's about 2450 square feet. I have Metronet Fiber for internet using a Nokia modem (ONT 3FE56389ABBG).
I have one satellite on each floor between the basement, main floor, and second floor on alternating corners of the house so they are at least 30 feet apart. Right now 2.4GHz is set to Auto while 5GHz is set to 48. I usually do not see any neighbor's WiFi networks, though they show up every once in a while but typically one if any.
I will try your suggestions, though I'm not certain what the implications are of some of these settings... ha!
Keep us posted...
It would seem like this forum tries to help you post images and consequently breaks and malfunctions... so here is a link to the screenshot: https://i.imgur.com/TrQZAZA.jpg
Is AX mode enabled or disabled on the RBR?
What is the current CTS value setting?
What channels are you using currently?
AX is enabled for both bands and I have CTS/RTS Threshold set to 2347 as previously suggested for both bands. 2.4GHz was previously set to auto and I switched it last night to 6. 5GHz is currently set to 48.