Forum Discussion

Tutor

May 24, 2016

UPS keeps disconnecting and reconnecting

My UPS is connected by USB cable to my readynas RN104. I regularly get the message: Error communicating with UPS UPS (). Then I usually get a message shortly after: Communication with UPS UPS () is O...

Other Discussions

JohnRo

NETGEAR Employee Retired

Oct 03, 2016

Hi jhyland,

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!

Thanks,

jhyland

Tutor

Oct 09, 2016

Thank you. The latest version of the firmware 6.6 resolved the ups connecting/disconnecting issue.

JennC
NETGEAR Employee Retired
Oct 10, 2016
Hello jhyland,

Thanks for confirming the new FW resolved the issue.

We encourage you to mark the appropriate reply as the “Accept as Solution” so others can be confident in benefiting from the solution.

The Netgear community looks forward to hearing from you and being a helpful resource in the future!

Regards,