NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Elkjunkie
Nov 04, 2017Follower
USB Backup drive disconnects from RN202 before performing backup. OS6 ver. 6.9
After installing OS6 ver. 6.9 on the RN202 I cannot complete a backup to my USB drive attached to either of the rear USB ports on the RN202. The system disconnects the USB drive before the backup be...
Marc_V
Nov 20, 2017NETGEAR Employee Retired
Hi Elkjunkie!
We haven't come across with any issues on USB drives disconnecting after update to 6.9.0 and to base on your explanation; the problem happens on the Rear USB 3.0 Ports. Have you tried using another USB drive or using the front USB port? Have you checked if the mounted USB drive had a different name? You may want to try reformatting the USB on the NAS and also rebooting the NAS.
You may also want to check on Backing up data from ReadyNAS to USB.
Welcome to the community!
Marc
NETGEAR Community Team
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!