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Forum Discussion
USB Backup drive disconnects from RN202 before performing backup. OS6 ver. 6.9
After installing OS6 ver. 6.9 on the RN202 I cannot complete a backup to my USB drive attached to either of the rear USB ports on the RN202. The system disconnects the USB drive before the backup be...
Just to chime in on this - I upgraded our NAS firmware to 6.9 last night, and noticed one of our USB drives was no longer showing up. Its been running for months without issues, and hasn't been unplugged.
We have 2 drives plugged into the rear of the 104. The bottom USB port was not being detected, at all. You could swap the drives around into the top USB port and they show up, so it wasn't the drive/cable.
I plugged a drive into the front USB port and got it to detect, but then it prompted me to connect it to a PC and run a repair on the drive. I did that and it still didn't work at the lower rear port, but it did work at the front.
Now I'm not sure if the USB port has failed, coincidentally, or if something in the firmware caused it?
Hi bingus!
It looks like a hardware concern on the lower USB port, how old is your RN104? You can try rolling to 6.9.1, but I don't think it would help since you have pretty much isolated the issue.
If it's under 3 years then it would be better to contact NETGEAR Support to have it checked and replaced if needed.
Let us know of the progress.
Regards
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