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kmcmullin's avatar
kmcmullin
Aspirant
Dec 21, 2015

USB backup knocks ReadyNAS offline

Hi- A couple of weeks ago I updated the firmware on the ReadyNAS. I can run Symantec System Recovery 2013 from my server to the NAS just fine but if I backup files from the NAS to an external hard drive which is directly plugged into the NAS, the device goes offline and never comes back on until it is restarted. Anyone have this issue too or know how to fix it? Thanks!

11 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    What model NAS and what firmware is it running?

    • kmcmullin's avatar
      kmcmullin
      Aspirant

      it is the RN2120-100NAS and it is the most recent firmware, i think 6.4.1. I can't verfiy the exact number becasuse I can't get online to see it right now but I have been checking everyday for updates and there are none.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        How are you backing up to the USB drive?  A web ui backup job, or some other way?

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