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Forum Discussion
USB device name changed after update to 6.4.0 final
after the update from 6.2.5 the names of the external usb drives changed, so all backup jobs have to be changed. (RN104 , 4 disks WDC WD20EFRX-68EUZN0, ReadyNASOS-6.4.0)
Hi GH,
I need to gather some information that may help us figure out the problem that you have raised. I have summarized my questions below.
1. Did you eject the external disks before doing the update?
2. If you will eject them now, reboot the unit and then plug them back in. Will you get their old USB names?
I look forward to your response.
Kind regards,
BrianL
NETGEAR Community Team
Hi BrianL,
I had ejected the external drive and disconnected. Then I did a reboot of the nas before doing the update.
After the update I connected the external disk and it was not detected. Then I did a reboot with the external disk connected and it appears with the new name.
I just ejected it again and disconnect it, then did a reboot. Now it is detected with the new changed name after connection again.
I checked it also with a 2. external disk, same result, the name is changed now.
So it's now not a problem for me because I already changed the backup jobs.
Kind regards,
GH
Hi GH,
I have tested it several times and the names haven't changed. How many external USB hard drives are plugged in the NAS?
Kind regards,
BrianL
NETGEAR Community TeamHello BrainL,
I use two external drives for backup, connected is only one at a time for the backup.
Did you do the update from 6.2.5 to 6.4.0 with the drive connected, I did it with removed external drives ?
Kind regards,
GH
Hello GH!
Exact the same config i have.
I have got a support ticket now and actually forwarded to L3 support.
Whatever it means. Still waiting and reporting if it is done.
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