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Vinz's avatar
Vinz
Aspirant
Dec 18, 2017

Volume Corrupted - lost all my backups - can't write new files

Updated to 6.9.1 and was working for a few weeks before I got a few warning by email that the volume was de-synchronized. So I went to check up what's up with that to find out my volume was not showing anything and all my backup were missing 

 

I removed all my drives (Disk A and B) and put back my old (C and D) to check them. They were fine so I copied them on A and B and let everything roll for the weekend. When I came back my backup was there and everything was fine. The next day all my drive looked liked they failed and none had any file in them. I restored my NAS to 6.8.1 but still no files. I tried restoring my system file (had 2 each for the last 2 months) for the NAS but it says it's corrompted or something for both of them.

 

Now I'm trying to recreate my shares but it won't let me create a new folder...

6 Replies

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  • Forgot to add error message: 

    "Could not add share due to configuration update failure. Commit Failed." Code : 1013030001

     

     

     

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      Can you still read the files from C+D?  This is an old internal volume, correct?  (not USB drives)

       

      I think the most direct course of action is to

      • back up the files on C+D
      • reinstall A+B
      • do a factory reset
      • upgrade to 6.9.1
      • restore the config
      • restore the data from the backup.

       

      • Vinz's avatar
        Vinz
        Aspirant

        The NAS doesn't see anything on any drives except the OS. I don't see my files or the shares or even the backup schedules but I see my users. I'll try to put them in a computer to see if there anything left.

         

        Factory default seems like the way to go althought I don't think I'll be able to restore my config files as the NAS see them as corrupted. :(

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