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Forum Discussion
Solved
Volume dead, need paid support
Howdy, I have an RN104 that has a dead volume. The my.netgear.com gives me the run around, as my product is too old, and it wont let me open a case to get the paid support i saw offered in the KB ...
Hello ahonse
Please send an email to readynassupport@netgear.com for proceeding further with payment and data recovery.đ
Have a lovely day,
NiveditaPa
Netgear Team
Hello ahonse
We provide paid support for data recovery. The basic pay for data recovery service would cost around 200 USD. And we would need SDM to do the data recovery process and send this to the support team on supportcase@netgear.com
Note: Data recovery is to investigate whether the data can be recovered. We do not promise to recover the data. Data recovery is paid to check and investigate.
Have a lovely day,
Nivedita Pa
Netgear Team
Thank you Nivedita Pa,
I would like to do this, How do we start?
Do i just email something to supportcase@netgear.com?
"And we would need SDM to do the data recovery process and send this to the support team on supportcase@netgear.com"
What is "SDM" an abbreviation of?
NiveditaP What is the next step to get started? I have setup SDM on my readynas. I need a ticket opened with an email i think?
Please help
Adam
Hello ahonse
Please send an email to readynassupport@netgear.com for proceeding further with payment and data recovery.đ
Have a lovely day,
NiveditaPa
Netgear Team
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